Privacy Policy

LAST UPDATED: 30/09/2022

This Privacy Policy describes the practices regarding the collection, use, and disclosure of the information we collect from and about the user when you use the Proarc Windows Client app (the “Service”).

We are committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, store, process, transfer, share and use data that identifies or is associated with you ("personal information") when you use or access this Service. By accessing or using the Service, you agree to this Privacy Policy.

Ascertra adheres to EU and Canadian statutes and regulations which govern the protection of personal data, including the Canadian Personal Data and Protection of Electronic Documents Act (“PIPEDA”) and the General Data Protection Regulation (EU) 2016/679 (“GDPR”)

1 Our Collection and Use of Information

1.1 Information you provide to us

We collect personal information, such as your name and email address, when you create a user account for the Service. Your username, email address and any optional profile information that you elect to associate with your account is herein referred as your “Profile Information”.

1.2 Information we collect and use

The Profile Information collected is used to operate, maintain, and provide you the features of the Service, to analyse how the Service is used, diagnose service or technical problems, maintain security, and remember information to help you efficiently access your account.

1.3 Disclosure of your Information

We do not, in any circumstance, share or use your Profile information for any purpose other than what is mentioned in this Privacy Policy.